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Author Topic: Ok wat is the deal????  (Read 4064 times)
Swinzey
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« on: February 02, 2012, 11:27:16 PM »

I followed the link off the att site downloaded mini kies, and it keeps saying unregistered device? How do I fix this? I registered my phone on samsungs site today but it still says unregistered device. I'm about ready to snap. At and Tee says its samsungs problem. Samsung says its at and Tees' problem. What should I do here? I'VE WAITED PATIENTLY NOW MY PATIENCE IS AT AN END. I TRIED USB DEBUGGING BEFORE FIRING UP MINI KIES AND IT STILL DONT WORK!!!! Sorry didn't know caps were on and I'm not erasing and retyping. Please help me!!
« Last Edit: February 02, 2012, 11:35:09 PM by nunya » Logged

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Pt5970
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« Reply #1 on: February 03, 2012, 08:21:18 AM »

unroot your phone , use odin to flash back to stock and then try to update should work what i had to do .
 
check out this link http://forum.xda-developers.com/showthread.php?t=1116251 

use that program and get to the stock uck... that will allow you to update your phone just make sure you  have drivers installed for your phone
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Swinzey
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« Reply #2 on: February 03, 2012, 12:38:39 PM »

My phone isn't rooted. So will it even help?
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Pt5970
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« Reply #3 on: February 04, 2012, 04:29:16 AM »

it will change the uck of your phone and that  should allow you to use kies mini. if your update phone buttons greyed out and says unregistered device its because the uck of your phone is not up for update as of yet . so doing this changes it to one that is. was the only way i found to update my phone. it wont hurt your phone if you do it right and follow all instructions.  i claim no responsibility for what happens just merely passing on a solution to a problem i recently just solved . hope it works and you can enjoy gingerbread.
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Swinzey
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« Reply #4 on: February 04, 2012, 03:45:09 PM »

Samsung suggests a factory reset do you think that may work instead?
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Pt5970
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« Reply #5 on: February 04, 2012, 06:31:49 PM »

samsung told me the same thing and that kies mini wont work on 64 bit windows. but no factory reset didnt work and yes it works on 64 bit windows. if a factory reset dont work. try my method.
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Swinzey
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« Reply #6 on: February 04, 2012, 11:18:29 PM »

OK I will. I'm just a bit nervous about muffing my phone up. That's y I wanted to try that first but now maybe I wont bother. Man they ain't making this easy huh? I actually like froyo better so I may just say screw it and not even upgrade. Idk. Well c how complicated your method is then ill decide. Oh BTW. Samsung said since my phones under warranty yet I could mail it to them and go without a phone for 15 days and they would upgrade it for free. Lofl!!!
« Last Edit: February 04, 2012, 11:22:00 PM by Swinzey » Logged
Pt5970
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« Reply #7 on: February 05, 2012, 04:35:36 AM »

or just wait a few more days and maybe they get to your imei lol when they do kies mini will reconize your phone and allow the uopdate. might be sooner than sending it to them haha
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jbfoster
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« Reply #8 on: February 05, 2012, 04:34:54 PM »

I just chatted with Samsung and they told me the update is available to all Infuse phones.
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Swinzey
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« Reply #9 on: February 06, 2012, 12:46:16 AM »

That's what the liars told me too. It still says unregistered device. I like Froyo better any how. All my friends have gingerbread so to heck with them until it gets straitened out.
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Swinzey
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« Reply #10 on: February 06, 2012, 03:09:40 PM »

Just posting to confirm the factory reset dosent do diddly squat.
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jbfoster
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« Reply #11 on: February 07, 2012, 09:09:20 PM »

This was on Samsung's web site.

Samsung and AT&T are aware there is an issue with the Infuse 4G update that affects a small number of users. We currently have put a hold on the update while we are developing a fix.


http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00045587&fm_seq=46249


Jim
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DaytonaSportster
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« Reply #12 on: February 08, 2012, 10:04:01 PM »

I went here http://forums.att.com/t5/Samsung/Samsung-Infuse-4G-i997-Android-2-3-Gingerbread-Software-Update/td-p/3044217/highlight/false/page/40 and did the upgrade as written. My only catch was that I had to go into the boot mode and wipe my cache and user data then it would boot up.

I tried the full version of Keis and it wont even open on my pc when i try to run it. Keis mini works....
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sctyjo
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« Reply #13 on: April 12, 2012, 03:49:57 PM »

I called Samsung directly relating to this matter. They researced the issues regarding my baseband version (I997UCKH1) which was a known problem to them.  Since my device is still under warranty, the service rep has recommended that I send the phone in for re-flash of the GB update.  She said it will probably consist of a two-week turn around time.  I have another AT&T phone, so no problem for me I guess.  A shipping label was emailed. 
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