Infuse keeps turning itself off.

I didn't see a 'known issues" section, so if this is in the wrong spot I apologize.

I had my first Infuse for a week, and it kept turning itself off.  Usually overnight, but sometimes durning the day.  I could never tell if it was on or off till I hit the power button on the side.  I assumed it was some setting or something I was doing by accident, so I spent a week trying to figure it out.

I finally gave up and took it back into the AT&T store where I bought it.  The chick who sold it to me had one, so I figured she could help.

She told me I was the second one that day who had come in with the same problem, and that as far as they knew there at the store, it was a malfunction.  They relpaced my phone.  It has been a second week now with the new phone, and the problem has not re-occurred.

I am posting this incase someon else is having the same problem.  I tried to search for "auto off" and "auto power" to see if the issue has been posted before, but did not see anytihng.

Had the exact same problem, and maybe it was an app any of u downloaded because i remember i uninstalled some apps and that problem hasnt happened since, so maybe it was because of an app.

Yea, I think the one that cause this problem are the apps being installed. So that's why when you reset the phone, it doesn't shut off by itself.

I had this problem.  My phone would shut off in the middle of the night (i.e. after long periods of being idle).  I searched for a solution and read that it was going into a 'deep sleep' (like a computer going into Standby).  I read that you could use the app "Load Monitor" and in preferences select "Wake Lock".  It seems to have helped me.

I wonder if just the "Auto-Refresh" setting on "Power Control" widget might be enough.  Although it uses more battery.

ok it says any samsung infuses built before november 6 2010 have this defect,if the last four of your imei number is lower than 5394 then it will have this defect

Mine is 3 days old and also shutting off on its own. My last 4 #'s are 5683 and the # below the s/n is 1007.  My wife bought the same phone, the same way (via amazon wireless) and hers is #1010 and working fine.  Looks like i'll be sending back. 

I got my phone 2 months ago and the last 4 digits are 0603. My phone has done the shut down 4 times in the last 3 weeks.

My daughter just got hers December 26th and her number is 1331.



Jim

My phone shuts off several times a week. That's not as bad of others I have heard several times a day. Anyway I have caught mine every time. My bluetooth headset will say no phone connected.

It's still annoying though.


Jim